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Frequently Asked Questions

Reduced carbon hybrid heating & cooling technology is here and finally accessible to everyone. And myHeatPump has the expertise to answer your questions and help you achieve true energy independence.

Does mySolar guarantee my system’s energy production?

mySolar uses powerful, industry-leading solar design software with a strong track record for highly accurate energy production simulations. In addition, each design is personally reviewed and optimized by our Director of Solar Engineering, who has over 20 years of experience designing PV systems. We are always conservative with our power production estimates and often find that our customers experience greater energy returns than expected. However, mySolar cannot guarantee system production simply because small year-to-year fluctuations may occur.

Will snow affect my system’s energy production?

Light snow will have a negligible impact on the energy production of your panels, which will heat up and melt the snow. For heavier snow, because solar panels are installed at an angle the heat will melt the layer in contact with the panel, and the snow will usually slide off easily. It’s also helpful to be aware that the estimated production of your solar system design does take weather — such as snow or cloudy days — into consideration.

How do I know my solar system is working?

Your system includes a monitoring feature, and you can easily view your system’s operating status anytime.

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Contact mySolar today to learn how you, too, can achieve energy independence.