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Frequently Asked Questions

Reduced carbon hybrid heating & cooling technology is here and finally accessible to everyone. And myHeatPump has the expertise to answer your questions and help you achieve true energy independence.

Will the installation of solar damage my roof or cause leaks?

If installed incorrectly or if cheap materials are used, damage or leaks are possible. Fortunately, mySolar only uses certified and experienced solar installation technicians — our installation teams have an excellent track record with prior experience installing over 5,000 residential solar systems. We use RT-BUTYL flashing for installation, which essentially guarantees no possibility of leaks. Finally, all installations are backed by a 2-year workmanship warranty.

Do my panels need regular maintenance?

Because panels have no moving parts, they require little to no maintenance. In warm, dry regions, cleaning the panels 2-4 times per year is recommended due to the collection of dust inhibiting performance. In Canada, this is generally unnecessary, so the required maintenance of solar panels is virtually non-existent.

Can hail damage my solar panels?

Solar panels are a lot more durable than you might think. They are engineered using specially tempered or laminated glass and designed for flexibility and resistance to impact. This ensures that damage is very unlikely in all but the most extreme conditions. Check out YouTube where you will be able to find several videos demonstrating the incredible durability of solar panels!

How long will my solar panels last?

The latest solar panel models on the market can have an expected lifespan of as long as 40 years (or more), and warranties that will keep them protected for about half of that time. Your solar panels also come with a performance warranty that guarantees the performance will not drop below 84.8% in the first 25 years. In actuality, the performance after 25 years will often be higher than the guarantee. Some panels have been known to remain over 80% efficient well past 30 years of life. And because electrical appliances continue to increase in efficiency over time, your PV array will likely continue to meet your household’s energy demands throughout its useful life, even with some degradation in performance.

Can animals/rodents damage my system?

We install ‘critter-guards’ made from 303 and 304 stainless steel to prevent animals from causing damage to your roof and solar panels, as well as to help protect your PV system from other environmental-based damages.

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Contact mySolar today to learn how you, too, can achieve energy independence.