HOW IT WORKS

An old idea meets new technology

First developed in the 1850’s, a heat pump is a device that transfers heat from one location to another. It works by using safe refrigerant to absorb heat from one location (such as the outside air) and release it in another location (such as inside a building).

This cycle can be reversed in the summer to cool the building by absorbing heat from inside and releasing it outside. Heat pumps can be very efficient because they move heat rather than creating it, so they can provide heating or cooling at a lower cost than traditional heating and cooling systems.

OUR PROCESS

It’s all about the process

Nobody likes a complicated process rife with delays and problems. At myHeatPump, we are here to remove headaches, not create them.

Our customers always come first.

After all, it’s not just about savings. It’s about you and your family’s life and peace of mind.

How it works

At myHeatPump we are committed to making the decision to go green as simple as possible. Let’s guide you through the steps!

Step 1

Free consultation

Schedule your free consultation with a myHeatPump Expert. We will create a custom solution tailored specifically for your home.

Step 2

Site assessment

A myHeatPump Expert will survey your basement, property, and electrical panel to ensure the quality of your design and installation.

Step 3

Capacity approval & permitting

myHeatPump will submit your project for capacity approval with your Local Distribution Company (electrical utility), and obtain a building permit on your behalf.

Step 4

Pre-installation energy audit

A licensed energy audit partner will get in touch to schedule your pre-installation audit. This is the first step towards receiving your rebates, including the Canada Greener Homes Grant.

Step 5

Installation

We will contact you with your scheduled installation date. Installation is typically complete in 1 day if there are no weather delays.

Step 6

Safety inspection

The Electrical Safety Authority (ESA) will inspect the installation to ensure quality and compliance with regulations.

Step 7

Bi-directional meter installation

mySolar will schedule your Local Distribution Company to install your bi-directional meter.

Step 8

Bask in the sun (lights on!)

mySolar will drop by to commission the system. Lights On! Sit back, relax, and bask in the sun. Enjoy the wonderful benefits of solar, and thank you for doing your part to make a meaningful impact on our planet.

Step 9

Post-installation audit

The post-installation audit will report how much energy has been saved, and how much greenhouse gas emissions have been reduced as a result of your solar installation. Your auditor will then guide you through the easy final steps to receive your rebates, including the Canada Greener Homes Grant and access to the Interest-Free Loan Program.

Frequently Asked Questions

You’ve got questions, and we have the answers.

Does mySolar guarantee my system’s energy production?

mySolar uses powerful, industry-leading solar design software with a strong track record for highly accurate energy production simulations. In addition, each design is personally reviewed and optimized by our Director of Solar Engineering, who has over 20 years of experience designing PV systems. We are always conservative with our power production estimates and often find that our customers experience greater energy returns than expected. However, mySolar cannot guarantee system production simply because small year-to-year fluctuations may occur.

Will snow affect my system’s energy production?

Light snow will have a negligible impact on the energy production of your panels, which will heat up and melt the snow. For heavier snow, because solar panels are installed at an angle the heat will melt the layer in contact with the panel, and the snow will usually slide off easily. It’s also helpful to be aware that the estimated production of your solar system design does take weather — such as snow or cloudy days — into consideration.

How do I know my solar system is working?

Your system includes a monitoring feature, and you can easily view your system’s operating status anytime.

INSIGHTS

Our latest insights

Non-carbon energy generation is rapidly proliferating across the world. Stay current with the latest news and perspectives from our team.

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