HOW IT WORKS

An old idea meets new technology

First developed in the 1850’s, a heat pump is a device that transfers heat from one location to another. It works by using safe refrigerant to absorb heat from one location (such as the outside air) and release it in another location (such as inside a building).

This cycle can be reversed in the summer to cool the building by absorbing heat from inside and releasing it outside. Heat pumps can be very efficient because they move heat rather than creating it, so they can provide heating or cooling at a lower cost than traditional heating and cooling systems.

OUR PROCESS

It’s all about the process

Nobody likes a complicated process rife with delays and problems. At myHeatPump, we are here to remove headaches, not create them.

Our customers always come first.

After all, it’s not just about savings. It’s about you and your family’s life and peace of mind.

How it works

At myHeatPump we are committed to making the decision to go green as simple as possible. Let’s guide you through the steps!

Step 1

Free consultation

Schedule your free consultation with a myHeatPump Expert. We will create a custom solution tailored specifically for your home.

Step 2

Site assessment

A myHeatPump Expert will survey your basement, property, and electrical panel to ensure the quality of your design and installation.

Step 3

Capacity approval & permitting

myHeatPump will submit your project for capacity approval with your Local Distribution Company (electrical utility), and obtain a building permit on your behalf.

Step 4

Pre-installation energy audit

A licensed energy audit partner will get in touch to schedule your pre-installation audit. This is the first step towards receiving your rebates, including the Canada Greener Homes Grant.

Step 5

Installation

We will contact you with your scheduled installation date. Installation is typically complete in 1 day if there are no weather delays.

Step 6

Safety inspection

The Electrical Safety Authority (ESA) will inspect the installation to ensure quality and compliance with regulations.

Step 7

Bi-directional meter installation

mySolar will schedule your Local Distribution Company to install your bi-directional meter.

Step 8

Bask in the sun (lights on!)

mySolar will drop by to commission the system. Lights On! Sit back, relax, and bask in the sun. Enjoy the wonderful benefits of solar, and thank you for doing your part to make a meaningful impact on our planet.

Step 9

Post-installation audit

The post-installation audit will report how much energy has been saved, and how much greenhouse gas emissions have been reduced as a result of your solar installation. Your auditor will then guide you through the easy final steps to receive your rebates, including the Canada Greener Homes Grant and access to the Interest-Free Loan Program.

Frequently Asked Questions

You’ve got questions, and we have the answers.

Will the installation of solar damage my roof or cause leaks?

If installed incorrectly or if cheap materials are used, damage or leaks are possible. Fortunately, mySolar only uses certified and experienced solar installation technicians — our installation teams have an excellent track record with prior experience installing over 5,000 residential solar systems. We use RT-BUTYL flashing for installation, which essentially guarantees no possibility of leaks. Finally, all installations are backed by a 2-year workmanship warranty.

Do my panels need regular maintenance?

Because panels have no moving parts, they require little to no maintenance. In warm, dry regions, cleaning the panels 2-4 times per year is recommended due to the collection of dust inhibiting performance. In Canada, this is generally unnecessary, so the required maintenance of solar panels is virtually non-existent.

Can hail damage my solar panels?

Solar panels are a lot more durable than you might think. They are engineered using specially tempered or laminated glass and designed for flexibility and resistance to impact. This ensures that damage is very unlikely in all but the most extreme conditions. Check out YouTube where you will be able to find several videos demonstrating the incredible durability of solar panels!

How long will my solar panels last?

The latest solar panel models on the market can have an expected lifespan of as long as 40 years (or more), and warranties that will keep them protected for about half of that time. Your solar panels also come with a performance warranty that guarantees the performance will not drop below 84.8% in the first 25 years. In actuality, the performance after 25 years will often be higher than the guarantee. Some panels have been known to remain over 80% efficient well past 30 years of life. And because electrical appliances continue to increase in efficiency over time, your PV array will likely continue to meet your household’s energy demands throughout its useful life, even with some degradation in performance.

Can animals/rodents damage my system?

We install ‘critter-guards’ made from 303 and 304 stainless steel to prevent animals from causing damage to your roof and solar panels, as well as to help protect your PV system from other environmental-based damages.

INSIGHTS

Our latest insights

Non-carbon energy generation is rapidly proliferating across the world. Stay current with the latest news and perspectives from our team.

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