HOW IT WORKS

An old idea meets new technology

First developed in the 1850’s, a heat pump is a device that transfers heat from one location to another. It works by using safe refrigerant to absorb heat from one location (such as the outside air) and release it in another location (such as inside a building).

This cycle can be reversed in the summer to cool the building by absorbing heat from inside and releasing it outside. Heat pumps can be very efficient because they move heat rather than creating it, so they can provide heating or cooling at a lower cost than traditional heating and cooling systems.

OUR PROCESS

It’s all about the process

Nobody likes a complicated process rife with delays and problems. At myHeatPump, we are here to remove headaches, not create them.

Our customers always come first.

After all, it’s not just about savings. It’s about you and your family’s life and peace of mind.

How it works

At myHeatPump we are committed to making the decision to go green as simple as possible. Let’s guide you through the steps!

Step 1

Free consultation

Schedule your free consultation with a myHeatPump Expert. We will create a custom solution tailored specifically for your home.

Step 2

Site assessment

A myHeatPump Expert will survey your basement, property, and electrical panel to ensure the quality of your design and installation.

Step 3

Capacity approval & permitting

myHeatPump will submit your project for capacity approval with your Local Distribution Company (electrical utility), and obtain a building permit on your behalf.

Step 4

Pre-installation energy audit

A licensed energy audit partner will get in touch to schedule your pre-installation audit. This is the first step towards receiving your rebates, including the Canada Greener Homes Grant.

Step 5

Installation

We will contact you with your scheduled installation date. Installation is typically complete in 1 day if there are no weather delays.

Step 6

Safety inspection

The Electrical Safety Authority (ESA) will inspect the installation to ensure quality and compliance with regulations.

Step 7

Bi-directional meter installation

mySolar will schedule your Local Distribution Company to install your bi-directional meter.

Step 8

Bask in the sun (lights on!)

mySolar will drop by to commission the system. Lights On! Sit back, relax, and bask in the sun. Enjoy the wonderful benefits of solar, and thank you for doing your part to make a meaningful impact on our planet.

Step 9

Post-installation audit

The post-installation audit will report how much energy has been saved, and how much greenhouse gas emissions have been reduced as a result of your solar installation. Your auditor will then guide you through the easy final steps to receive your rebates, including the Canada Greener Homes Grant and access to the Interest-Free Loan Program.

Frequently Asked Questions

You’ve got questions, and we have the answers.

Is the utility/power company providing the rebate?

No, the rebate incentives for installing solar will be provided by one, or several, of the provincial or federal governments and, in some cases, your local municipality. Ask your mySolar Advisor about which incentives your home is eligible for. Sometimes multiple incentives are available!

Is mySolar working for the government/utility/power company?

No, mySolar is an independent service provider that specializes in solar energy, and electric vehicle solutions for homeowners.

What is grid capacity?

In Ontario, you can take advantage of the net-metering programs offered by your Local Distribution Company (electricity utility company). Unfortunately, in some cases, it is possible that your area may soon be at capacity. If solar interests you, we strongly recommend that you speak to a mySolar Advisor sooner than later — we will apply for capacity on your behalf. In some areas, utility companies have already started rejecting homeowners who want to install solar due to grid capacity.

What happens if I sell my home?

The best part about solar is that it always pays for itself! Statistics reported by the Appraisal Journal and the Lawrence Berkley Laboratory have demonstrated that homes equipped with solar sell for higher prices — typically by more than the original purchase price of the system itself. It’s also a fantastic selling feature that will help your home sell faster.

What if I need to replace my roof?

If your roof is old and requires replacement or repair, we strongly recommend making the repairs before installing your solar system. You can choose to replace the entire roof or replace only the section where the panels will be installed — leaving the rest of the roof for later. The great news is that solar panels help protect your roof and significantly extend its lifetime. If you choose to replace your roof later, the system will need to be removed and then reinstalled once the roof is replaced or repaired. The cost of uninstalling/reinstalling can add around $3,000 to your total cost.

INSIGHTS

Our latest insights

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